Skoda owners are so happy with their cars that they have placed the manufacturer second in the 2008 JD Power & Associates Customer Satisfaction Survey. The company has now featured in the top five of the survey for 13 years in a row.
After placing joint second in the 2007 survey, Skoda was the clear runner-up this time, with a total customer satisfaction index (CSI) of 84.6 per cent. Only premium car maker Lexus beat Skoda’s impressive performance.